The success of a company depends on the best possible customer service. Therefore we are convinced that it is not sufficient to offer only high quality products but also to maintain them in top condition. To offer you this total solution, MLS has invested in its own service team that can offer you the best technical support. Flexibility and continuous accessibility are just one of our many assets.
Below you will find a summarized overview of the 3 main categories:
- Always reachable by telephone during office hours on the number + 32 (0)56 23 28 23, after the office hours or during the weekend and public holidays through a stand-by. For general questions about the WASP you can contact the general number + 32 (0)56 53 11 33.
- More than 40 WASPS in the Benelux which have provided us the necessary know-how/experience.
- Preventive maintenance according to ISO standards.
- Corrective maintenance: Large inventory of spare parts.
- This corrective and preventive maintenance is treated by a team of experienced technicians/service engineers trained by the manufacturer.
- Possibility of different types of maintenance contracts.
VARIOUS LAB EQUIPMENT
- Continuous retraining by supplier to provide expert advice.
- For lab equipment both purchased via MLS or other companies.
- Always reachable by telephone during office hours on the number + 32 (0)56 23 28 23.
When contacting us, please provide us the serial number, year of construction and type of appliance.
- Hereby also certified preventive and corrective maintenance possible.
CALIBRATION AND REPAIR OF PIPETTES
- MLS collaborates with Calibration Lab to provide you with the necessary expertise. They have an accredited service with certification according to ISO 17025. (BELAC)
- Calibration and repairs on site or via lab possible.
- Regardless of brand/model.
- Pipettes are delivered to MLS or picked up via MLS-staff and returned by MLS after calibration/repair.
- Always reachable by telephone during office hours on the number + 32 (0)56 53 11 33.
We are always at your service to answer your questions or to help you along.